Frequently
Asked Questions

SHIPPING & DELIVERY

Orders can be picked up in person at any one of our local Farmer's Market locations.

(if you are unable to visit us in person but live within 25 miles a separate delivery can be arranged)

Out of area deliveries are made via US Postal Service

Flat Rate within the U.S. for medium box -  $14.35

(will hold 6 mason jar candles,  or up to 2 Apothecary 31 oz ) 

Flat Rate within the U.S.  for large box -  $19.95

(will hold 8 mason jar candles, or up to 3 Apothecary  31 oz) 

Flat Rate for APO / FPO addresses $15.55

100% SECURE ORDERING 

We want you to have complete confidence when making your purchases with us online.

Your personal security is our biggest priority.

We offer payment options with all major credit cards through Square and PayPal.  

  

EASY RETURNS

Returns can be made by visiting us in person at any one of the Farmer's Market locations.

 

Please contact us by email or phone for any out of area returns.

 

TRACKING YOUR ORDER

Tracking number available for US Postal Service deliveries.

MONEY BACK GUARANTEE

We want you to enjoy our products as much as we enjoy creating them.

If you are not completely satisfied with any purchase,

please return for a full or partial refund.

  We offer a fifty cent credit  towards a new purchase for any returned candle container 

 

PRIVACY POLICY
South Porch Candles & Gifts is committed to protecting your privacy.  Visitors to our website may choose to place an order.  We will request some personal information such as name, address, email, telephone number and other relevant information.  If you place an order, we will also request financial information. Any financial information is used only to bill you for the products you purchased. We do not disclose any information to third parties.